FAQ
Website
When logging into our site on a Mac, you may first get a prompt to “unlock” your saved passwords. We have seen that some people are entering their NMUG password in this field, when it is asking for the Mac’s password.
You need to enter your main Mac computer account password here – NOT the website password. Unlocking with your Mac password allows the next prompt to appear.
Next, the website login fields will pop up. Now enter the password for our website.
So there are two password prompts:
- Enter Mac computer account password to unlock saved passwords
- Enter website password to log into our site
This extra unlock step causes some confusion but keeps your saved passwords more secure. Enter your Mac password first, then the website password. Let us know if you still have trouble accessing the site!
Message Board
Yes! you can subscribe to the Message Board through your favorite RSS Newsreader with the following URL.
https://naplesmug.com/forums/feed
We realize we can send out a lot of emails. Most of these are automated, which means you can opt in/out of them.
Our emails are divided into 2 groups. Message Board Digests and News & Announcements.
Message Board Digests: These emails are sent daily by default and include topics and replies from our Message Board. If you no longer would like to receive these emails, head on over to each Message Board Topic and click on the blue Unsubscribe button.
News & Announcements: You will receive only announcements by default, about 3 a week. You can also select to receive the latest Apple News daily or weekly. To set if you want to receive these, head under News in the NMUG menu and select Newsletter settings. Select which newsletters you’d like ot receive.
We hope this helps!
There are 3 reasons why you may not be getting our Group Message Digests.
- They are being sent to your Junk Mail Folder. Please check your SPAM or Junk mail folder.
- You are Unsubscribed from Group Discussions. On the Group Discussions Page, make sure the button below New Discussion says Unsubscribe. If not, click on Subscribe to enable Digest Subscriptions.
- You are opted out of receiving Digests. This is under your Profile menu (your name). Make sure under Message Board Digests you are set to receive digests.
You can edit your post within the first 24 hours, after that the site locks it and you can’t edit anymore.
Meetings and Classes
You need to be an active member and logged in to see any meeting links or Meeting Ids.
Yes, you will be able to purchase and watch classes from within the site. Our goal is to include 2023 classesas well. We will have more on this in the fall.
You can subscribe to all of our events from the Calendar page or below all the events on the Upcoming Events Page.
- When you subscribe, your calendar will include all of our events and they will be updated automatically as we update them.
- The event in your Calendar will also include a link back to the event page from where you can get the Zoom link if you are logged in and a member or if you purchased the class.
- Please Note: The event in your Calendar will not include any Zoom links, like we have in the past. Why? In the past we used Zoom for the Subscription. While this worked well, it did not include event details such as the topic. Also the Meeting ID was public, meaning anyone could join the meeting even if they were not a member. This will help reduce that while also providing more information to you.
We love it when you have you name shown in a meeting or class! It’s super simple to do! We created a PDF for you to follow step-by-step.
Membership and Subscriptions
If you are an existing member signing into the new website for the first time, you will need to reset your password to create a new one. Here is how to reset your password:
- Go to the login page on the new website.
- Click on “Forgot Password?” below the login form.
- Enter the email address you used when you originally signed up as a member.
- You will receive an email with a link to reset your password.
- Click on the link in the email which will direct you to a page to create and confirm your new password.
- Enter and confirm your new password.
- Click on “Reset Password” and you will be logged in to the website with your new password.
You will now be able to log into the new website using your email address and your newly created password.
Use the following link to get started with resetting your password.
All our plans are subscriptions, but that doesn’t mean it will renew automatically.
A non-recurring membership is a subscription that is good for one year. After that is will cancel and not renew.
A recurring subscription will renew after one year.
Please let us know if you have any other questions!
We hate to see you go, but we made it easy for you to cancel if you’d like to. Just head over to your Membership options page from your Profile menu, then click on Cancel. If you see Renew, that means your membership has been canceled.
